Cancellation Policy

Reservation & Cancellation Policy

We want you to have a truly exceptional spa experience every single time you visit Hilton Head Island Spa & Wellness.


To hold a reservation, you must provide a valid credit card number with an expiration date. This applies even if you intend to pay with a gift certificate. Hilton Head Island Spa & Wellness will not charge your card unless you miss your appointment, at which time you will be charged the full treatment price.


Life can be busy and full of the unexpected, so if you must cancel your treatment, be sure to give us 24-hour notice. Otherwise you will be charged a $50 same day cancellation fee.

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