RESERVATION & CANCELLATION POLICY

We want you to have a truly exceptional spa experience every single time you visit Hilton Head Island Spa & Wellness.

Reservations

To hold a reservation, you must provide a valid credit card number with an expiration date. This applies even if you intend to pay with a gift certificate. Hilton Head Island Spa & Wellness will not charge your card unless you miss your appointment, at which time you will be charged the full treatment price.

Cancellations

Life can be busy and full of the unexpected, so if you must cancel your treatment, be sure to give us 24-hour notice. Otherwise you will be charged 50% of the amount of the service.

Parties of 3 or more must give 48 hours notice or cancellation. Otherwise you will be charged the full amount of the service.